Media or a learning mode is unavailable

Common reasons

• The lesson does not contain the required source.
• Media processing or transcription is still running.
• The source URL has expired or no longer grants access.
• The feature is not available for the active plan or organization.
• The course was updated after the lesson was opened.

What to do

1. 1Open another lesson, then return to the affected lesson.
2. 2Confirm the source in the instructor editor.
3. 3Wait for processing to complete and try again.
4. 4Report the course and lesson titles if the issue continues.